About Us

We are Rackley Body Shop, locally owned and operated out of Burlington, North Carolina. We specialize in collision repair service so good that it comes with a guarantee of materials and workmanship for as long as you own your vehicle.  We are owned and operated by the same family that started the company in 1965.  We understand the value of repeat business. 

 

Today, we do repair work for the great-grandchildren of some of our company’s original customers.  Our business is built on personal attention and our goal is to be the best, not the biggest.  We are so confident in the quality of our work that we guarantee it for as long as you own your vehicle.

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Keeping our customers prepared and informed is very important to us.  Our customers are busy people who need to know what to expect from the repair experience.  They need to be able to get on with their lives, unhindered by an unknown schedule of vehicle repair.  

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At Rackley, one technician handles your vehicle from start to finish.  In our craftsman-like atmosphere, experienced personnel conduct every step of the repair process.  When your vehicle comes in for repair, the same experienced technician accompanies the vehicle until the work is complete, from body repair to body and paint preparation to painting.

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When a vehicle leaves our facility, we go with it.  If the customer has problems with the insurance company, Rackley Body Shop becomes his or her advocate.  Maybe it’s a noise that had not shown up before, or unusual tire wear, or a warning light that comes on suddenly.  Whatever the issue, bring your car back to us and we will go to the insurance company on your behalf.